Customer Service Representative. Work From Home.

 Latest Job

Customer Service Representative

Nexus pro services

Jaipur, Rajasthan  • Remote

₹25,000 - ₹30,000 a month

Benefits: 

• Health insurance
• Provident Fund
• Work from home

Full job description

Profile – Customer Support Executive (only Females)

Exp – in e-commerce 6 months exp is mandatory

Location – Work From Home - Jaipur

visit to office once a week.

Key Responsibilities:

1. Respond promptly to customer inquiries via email, and other online platforms, always maintaining a professional and courteous demeanour.

2. Provide accurate information about our gemstone jewelry products, pricing, and availability through online channels.

3. Assist customers with online order placement, tracking, cancellations, and returns, ensuring a seamless shopping experience.

4. Resolve customer complaints and issues efficiently, utilizing online resources and communication tools to achieve satisfactory resolutions.

5. Maintain a comprehensive understanding of our gemstone jewellery collection to effectively address customer queries and provide personalized recommendations.

6. Collaborate with remote team members to enhance overall customer experience and identify opportunities for process improvement.

7. Keep detailed records of customer interactions and transactions using our online CRM system, ensuring accuracy and efficiency in documentation.

8. Uphold Juwelo's brand standards and customer service policies while delivering exceptional support in an international work environment.

Time – 2 PM to 10:30 PM

Qualifications and Education

· Fluency in English (both verbal and written) is essential.

· Previous experience in online customer service or a related field preferred, preferably in the retail or jewellery industry.

· High school diploma or equivalent preferred.

· Excellent written communication skills with a focus on online communication etiquette and professionalism.

· Strong problem-solving abilities and a customer-centric mindset, with a passion for delivering exceptional service experiences.

· Ability to work independently and effectively manage time in a remote setting, with a reliable internet connection.

· Proficiency in using online customer service tools and software, including CRM systems and chat platforms.

Benefits:

· Competitive compensation package

· Health insurance

· Training and professional development opportunities

· Collaborative work environment

In addition you can expect a pleasant working atmosphere and flat hierarchies with short decision-making paths in a dynamic working environment. You will also quickly take on additional responsibility in the field of eCommerce a diverse team with interesting and varied tasks.

Time : 2 PM- 11PM (As per UK hours)

Work From Home. (need to visit office once in a week)

Job Types: Full-time, Permanent

Salary: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Health insurance

Provident Fund

Supplemental pay types:

Performance bonus

Yearly bonus

Education: Bachelor's (Preferred)

Experience: customer support - E-Commerce: 1 year (Preferred)

gemstone Jewellery: 1 year (Preferred)

Language: English (Preferred) Fluent English (Preferred)

Work Location: In person

Associate – CRM job at Myntra. Bangaluru

 Latest jobs

Associate - CRM Job at Myntra

Bangalore

About Team

The team shapes demand on the platform through pricing and promotional levers taking the platform PnL into account. The team works on pricing & promotional offers on a daily basis and ensuring topline and bottom line targets are met.There is also essential coordination with internal &; other stakeholders for daily pricing operations along with analyzing platform level metrics to isolate problems/strength areas to solve/leverage for better ROI.

Roles & Responsibilities

Monitor key metrics such as revenue per unit, gross margin, provisioning liquidation, conversion, average order value, customer acquisition, top performing styles, etc

·Work with the analytics team to measure the effectiveness of marketing campaigns to evaluate and improve future performance;

· Liaison with finance team to ensure accuracy of P&L reporting for the portfolio

· Reconciliation of discounts with brand associates for funding of sale day properties

· Monitor discounting/pricing for key brands on other portals to ensure parity; pre-empt customer switching

· Analyze trends in terms of inventory, revenue, stock cover, impact of marketing initiatives

· Influence various teams/stakeholders within the organization to meet goals & project timelines

· Setup the reporting processes for operational streamlining

· Sales Forecasting & Trend Analysis

· Develop innovate strong analysis and trends which would shape new dimensions of pricing 

 Skillset - SQL, Phython, Power BI ,Tableau 

COMPLAINTS SPECIALIST - ENGLISH. Remote Job in India

 

COMPLAINTS SPECIALIST - ENGLISH

Remote Job : India

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 8,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Complaints Team is looking for an enthusiastic, highly organised, and detail-oriented person to play an active role in the quality assurance and improvement of our growing global company.

You’ll be the owner of all complaints, creating a process that’s fair and transparent. You’ll be in charge of getting to the bottom of things, so you’ll have to work closely with other colleagues, both internally and externally, to always deliver an outstanding customer experience.

You'll also be responsible for root-cause analysis, quality control, and cooperation with regulatory bodies. And because we’re invested in your success, we want to offer you a range of opportunities as your career progresses at Revolut!

What you’ll be doing

• Handling incoming formal complaints within the regulatory deadline
• Identifying, analysing, and resolving issues
• Setting up and improving internal procedures
• Actively contributing to a culture where the fair treatment of customers is a priority
• Organising and maintaining a central archive of data, ensuring everything is recorded accurately and easily accessible
• Collaborating with various internal teams, such as customer service, product development, and quality assurance, to ensure efficient and effective complaint resolution
• Seeking to go above and beyond the role by taking real ownership of problems, policies, or procedures from end to end
• Staying up-to-date with relevant industry regulations, policies, and compliance requirements to ensure all complaint-handling processes adhere to legal and regulatory standards
• Creating a better work-life balance by managing your own working hours

What you'll need

• 1+ year of customer support experience
• Fluency in English with excellent communication skills
• An analytical mindset able to investigate and get to the root of a problem
• Strategic thinking skills to know when and how to best utilise means of redress (i.e. refunds, including negotiations)
• A strong problem-solving attitude to use analysis and resources efficiently to resolve a complex case
• Great attention to detail

Nice to have

• Fluency in multiple languages

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

A Special Mega Drive in the honor of Women Employment. Cognizant Recruitment

 

A Special Mega Drive in the honor of Women Employment

Experience :0 - 5 years







  Location: Hyderabad,Telangana

Time and Venue

16th March , 11.00 AM - 4.00 PM

Building no 12, Raheja mind space, Hi tech city, Hyderabad

Contact - Jyoti  ( 9704815180 )

Job description

Role & responsibilities

• Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets
• Analyse and process transactions accurately & on time.
• Document all transactions completed in a day.
• Make significant contribution towards collecting metrics on processes
• Maintain positive and cooperative working relationships with all.
• Collaborate with the team to achieve common goals.
• Communicate with internal and external customers to resolve issues, questions and concerns swiftly.

Job Profile.

1) Graduation is mandatory

2) Freshers and experience can apply

3) experience in international voice process is must.

4) Salary as per company norms,

5)location - Hyderabad

6) flexible to work in rotational shifts

7) notice period --Immediate

Role: Voice / Blended - Other

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskill

Product Internship Job for freshers. Remote job.

 

Product Intern

Gurugram

Product /

Remote /

Remote

Sprinto is a leading platform that automates security compliance & works with any cloud setup, and helps monitor entity-level risks and controls from a single dashboard. By raising the bar on security, Sprinto ensures compliance, healthy operational practices, and the ability to grow and scale with unwavering confidence. We are a team of 150+ employees & more than 700+ customers across 25+ countries. We are funded by top investment partners & have raised 11.5M USD.

Roles and Responsibilities

• Collaborate with relevant Stake-Holders- Work across teams to such as Marketing, Sales, Customer Experience and Engineering to ensure everything is kept track off and the ball isn't dropped off
• Work on the Product Roadmap & Lifecycle- Help the product team prioritize the features and tasks and give valuable feedback based on various stakeholder conversations
• Help the product and engineering teams to flesh out features and ensure there are no blockers on delivery
• Work with Product Managers by using data to understand customer behavior and performance of features; be data-driven in estimating size of impact and determining prioritization
• 
  
  
  
  

• Requirements

  • A Fresher or Currently pursuing a Bachelor's or Master's Degree in Computer Science or business studies from Tier I & Tier II colleges are preferred.
  • Excellent communication, analytical, logical thinking, problem-solving, and writing skills.
  • Understanding and/or hands-on experience in software development is preferred.
  • Data-driven. Strong ability in analyzing data to derive insights and make decisions.
  • Adaptable, open-minded, and comfortable to work with ambiguity and change in the fast paced SAAS industry.
  • This can turn into a full time offer after a 6 month internship.

  
  

Online Tutor job. Jobs at codeyoung. WORK FROM HOME

 Online tutor at CodeYoung

Remote  Part-time

About the job

Company Description

Codeyoung offers coding courses to kids aged 5-17 with a focus on hands-on curriculum and distinct learning goals. The sessions are interactive and student-centric rather than teacher-centric.

Role Description

This is a part-time remote role for an Online Tutor at Codeyoung. The work timings are from 12:30am to 7:30am (just any straight 4 hours).

The Online Tutor will be responsible for conducting online coding classes for kids aged 5-17, helping students with coding concepts, and providing feedback on student progress. The Online Tutor will also collaborate with the curriculum team to develop innovative teaching approaches based on the needs of the students.

Qualifications

• Expertise in Mathematics, English, Science, Finance, Robotics, coding languages like Scratch, Python, HTML, CSS, WebDevelopment
• Excellent communication and collaboration skills
• Ability to work independently and remotely
• Patience and empathy towards young learners
• Bachelor's or master's degree

Business Development Associate at Jio Hoster. Latest job

 Latest Jobs

Business Development Associate

Location: Remote

Package: 15 LPA

Job Type: Job (Full-time)

Last Date for Apply Online: 5/03/2024    12/03/2024 (extended)

About Jio hoster:
Jio hoster is a dynamic and rapidly growing hosting company committed to providing top-notch web hosting solutions to businesses of all sizes. Our cutting-edge technology and customer-centric approach set us apart in the competitive hosting industry. As we continue to expand our presence, we are seeking a highly motivated and result-oriented Business Development Associate to join our team.

Responsibilities:

1. Lead Generation and Prospecting:
– Identify potential clients and businesses through market research and targeted outreach.
– Develop and implement strategies to generate leads and build a robust sales pipeline.

2. Client Acquisition:
– Engage with prospects to understand their hosting needs and present Jio hoster’s solutions effectively.
– Conduct product demonstrations and presentations to showcase the benefits of our hosting services.
– Collaborate with the sales team to close deals and achieve revenue targets.

3. Relationship Building:
– Nurture and maintain relationships with existing clients to ensure satisfaction and identify upselling opportunities.
– Act as a liaison between clients and internal teams to address any concerns and ensure a seamless experience.

4. Market Intelligence:
– Stay updated on industry trends, competitor activities, and market dynamics.
– Provide insights and feedback to the management team for continuous improvement of our products and services.

5. Sales Reporting and Analysis:
– Maintain accurate and up-to-date records of sales activities and customer interactions.
– Analyze sales data to identify trends, evaluate performance, and make data-driven recommendations.

Qualifications:

1. Bachelor’s degree in any stream.
2. Proven experience in business development, sales, or a similar role.
3. Strong communication and interpersonal skills.
4. Ability to work independently and collaboratively in a team environment.
5. Excellent negotiation and presentation skills.
6. Familiarity with the hosting industry and technical concepts is a plus.
7. You must have personal portfolio website.

Benefits:

1. Competitive salary package of 12 LPA (Fixed) + 3 LPA (Variable).
2. Performance-based incentives and bonuses.
3. Opportunities for professional growth and career advancement.
4. Health and wellness programs.
5. Dynamic and inclusive work culture.

Note: 1. Only shortlisted candidates will be contacted for interviews.

Include the portfolio website link in your resume to showcase your skills and experience in a visually appealing manner.

Join Jio hoster and be a part of a team that values innovation, collaboration, and excellence in the hosting industry!

Online Tutor Jobs. Trivium Education India.

 Online Tutor Jobs.  

Trivium Education India.

    Remote : Part-time  Entry level

    Job Description:

    · Online tutoring High Grade

    (Graduation)

    · This process is chat based.

Essential Competencie

· Excellent subject knowledge.

· Ability to communicate scientific and subjective concepts clearly in English.

· Basic computer operating skills.

· Hands on experience in surfing Internet, using search tools like Google etc.

· Typing speed 25-40 word/mins.

1. Name of the position: Online Tutor

2. Mode: Work from Home

3. Subject: Statistics

Intermediate Statistics

Algebra

Algebra 2

Geometry

Trignometry

Calculus

Chemistry

Physics- Algebra Based

Physics- Calculus Based

Electrical Engg

Mechnical Engg

Accounting

Intermediate Accounting

Managerial Accounting

Economics

Micro or Macro Economics

Finance

Java

C++

Python

English

4. Work Timings: 10:30 PM to 11.30 AM 5 days a week (Monday – Friday)

(You can choose your own flexible working hours between this time frame, Minimum – 4 hours and Maximum – 8 hours)

Selection process:

· First round:- Online Subject Test

Please attempt the Online Test through Laptop or PC

· Second round:- Telephonic Round

· Third round :- Documentation

· Final round:- Training (Client subject test and Mock test).