Make My Trip Career
Make my Trip is hiring for Holiday Experts
any graduate jobs, latest jobs, non technical jobs, part-time jobs, work from home
Role:HOLIDAY EXPERTS
Location: work from home/Parttime
JOB DESCRIPTION:
Since this is a flexible work opportunity, there are no mandatory minimum hours of work required. However, we have observed that approximately 5-6 hours daily are needed to cater to customer requirements and build the business.
The Holiday Expert model operates completely on a variable pay-out system. The amount of monthly pay-out depends on factors such as bookings done for holiday packages, the total value of these bookings, customer -focussed parameters and adherence to processes. Apart from this, we regularly run incentive campaigns, gift voucher offers, vacation offers, travel incentives and more to enhance the overall benefits for you.
skills
Customer Service: Exceptional customer service skills are crucial to understand and meet the unique needs and preferences of travelers.
Communication: Clear and effective communication is vital for conveying travel information, discussing itineraries, and addressing customer queries.
Destination Knowledge: In-depth knowledge of popular travel destinations, including cultural nuances, attractions, and local activities, enables Holiday Experts to create compelling and customized itineraries.
Sales Acumen: The ability to understand customer needs and effectively promote and sell holiday packages is essential for success in this role.
Adaptability: The travel industry can be dynamic, so being adaptable to changes and handling unexpected situations is crucial.
Problem-Solving: Quick thinking and effective problem-solving skills are necessary to address any challenges or concerns that may arise during travel planning or execution.
Time Management: Efficiently managing time and prioritizing tasks is essential, especially when handling multiple customer inquiries and bookings.
Attention to Detail: Precision in handling bookings, ensuring accurate information, and paying attention to customer preferences is vital to provide a seamless travel experience.
Tech Savviness: Proficiency in using travel booking platforms and other relevant technologies to assist customers and manage reservations.
Passion for Travel: A genuine passion for travel and exploring different cultures is not just an asset but a driving force that will make you excel in this role.
Team Collaboration: Holiday Experts often work in collaboration with other team members, including those from different departments. Being a team player is important for a smooth workflow.
