Customer Service Associate. Software Jobs.

 Customer Service New Associate

Company :   Accenture

Location: HYDERABAD 

Job Description

Skill required: Omnichannel - Customer Service

Designation: New Associate

Qualifications:  Any Graduation

Years of Experience:  0 to 1 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support

What are we looking for? Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support

Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts

Qualifications

Any Graduation

Specialist - Programmatic Ads job at PhonePe.

PhonePe Careers 

Specialist - Programmatic Ads (Contract)

at PhonePe

Banglore

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

About the role

Looking for a Specialist to support the creative review process for Programmatic Ads. The Core responsibility

of the role will be to work with team members to Review, identify quality problems, and improve Creative

quality. Investigate and diagnose creative quality issues, track down components, recommend corrective

actions.

Responsibilities: 

•   Able to review the programmatic Ads creative

•   Should have a good knowledge on various product lines

•   Ready to own specific category and identify repeated quality errors.

•   Create case study for management to take decisions

•   Conduct/participate in calibration sessions and help ensure alignment across all team members

 

Basic Qualification/Requirements:

•   Excellent communication Skills

•   Bcom / BA / BBM degree preferred 

•   Fresher or Max 2 years’ overall experience.

•   Knowledge on Ads industry will be a plus.

•   Rotational week-off (Required support on weekends)

 This opportunity is for a 1 year contract basis    

 

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System

Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 

Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Associate Product Manager at Meesho.

 Associate Product Manager I

Bangalore, Karnataka | Product & Design

About the Team 

Product Management in Meesho closely resembles our rocketship growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho.

We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our team is driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigour to create impact.

But there’s more – we love to have fun as much as we love to work hard. From movie buffs to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us!

About the Role: 

As an Associate Product Manager I in our team, your role will encompass both product analytics and product execution. You will get to collaborate with peers across product management, UX design, software engineering, data science, and business functions. You will be assigned to a product charter where you will be responsible for setting up key product metrics, validating user hypotheses through A/B experiments, and supporting product managers in various aspects of product execution.

What you will do: 

Use qualitative and quantitative data in the product development cycle to generate user and market insights

Conduct effective A/B experiments to measure the impact of and improve the product

Identify key product metrics and build tools, and dashboards to track them continuously

Identify usage patterns and come up with action plans to move metrics in the right direction

Ensure swift and better product decisions using data and analytics 

Conduct user research and surveys to understand user needs and pain points

What you will need : 

Bachelor’s degree in Engineering 

Proficiency in SQL (individual contributor role)

Knowledge of basic concepts of statistics and their application in product analytics

Ability to solve problems with a structured, data-driven approach

Aspiration to grow deep into a product role and eventually own product verticals

About us : 

Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

Culture and Total Rewards

Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at  Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate -  influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like “Reflections”, “Listen or Die” , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all  embody these principles. 

We provide market leading compensation - both cash and equity-based - specific  to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.

Know more about Meesho here : https://www.meesho.io/

Software Engineer Trainee.

 Zyxware Technologies

Software Engineer- Trainee - SE05112110

 Zyxware Technologies, established in 2006, has been offering Digital Platform Engineering and Quality Assurance services to a global clientele. With offices in India and Australia – Melbourne, Zyxware provides quality Drupal solutions across the U.S, the U.K, Europe, the Middle East, and Australia. Having executed and delivered more than 200+ Drupal projects over the last 15 years, Zyxware brings a strong commitment to the quality of work. Our clientele includes large enterprises like Islamic Development Bank, INSEAD, 24Mantra Organic, UNESCAP, and mid-sized enterprises like Audeze, 3ie, Benzinga, The News Minute, etc. We have had long-standing relations with our clients and established ourselves in the USA, Australia, and APAC region.

Zyxware Technologies is a featured service provider listed on Drupal.org/Marketplace and is one amongst the 7 Signature Support Partners of the Drupal Association.

 Educational Qualifications:

You should be at least a graduate (BE) in any of the streams such as Computer Science,

Information technology, Information Science. BE/B.Tech/MCA. 

Minimum 85% marks in graduation

Any additional certification would be a plus

Required Skills:

Excellent Analytical and Logical Ability

Excellent Oral & Written Communication Skills to interact with international clients

Selection process

Aptitude Test

Technical Test

Technical interview

Selected candidates will be placed at our office in Technopark, Thiruvananthapuram, or at Kochi. Outstation candidates can avail work from home option on a permanent basis.

Field Sales Trainee Internship at Swiggy.

 Field Sales Trainee Intern

Field Sales Trainee : Swiggy

PAN India

START DATE : Immediately

DURATION : 6 Months

STIPEND : ₹ 22,000 /month

APPLY BY : 9 Apr' 24

About the internship

Selected intern's day-to-day responsibilities include:

1. Work on partner/owner app outlet operation hygiene

2. Work on menu image coverage and description coverage

3. Work on sensitization for availability

4. Work on menu updation training and immediate support

5. Work on competitive benchmarking

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 26th Mar'24 and 30th Apr'24

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Accenture Technology Bulk Hiring for Freshers

 Accenture Technology

Entry Level Careers at Accenture Technology

GRADUATE ROLES

Application Development Associate

Design, build, test, assemble, and configure applications for meeting business requirements. B.E./B.Tech (all streams) graduates, from 2023 and 2024 batch pass-outs can apply

System and Application Services Associate

Identify and solve issues within applications and infrastructure; develop applications using a low-code development platform and work on test automation engineering. B.Sc., BCA, BBA, B.A, B.Com, B.Voc or BMS graduates, with full time education can apply. 

2023 & 2024 graduates can apply

POST GRADUATE ROLES

Application Development Associate

Translate technology trends into solutions, develop automation solutions, new functionality and technologies and integrate them in existing solutions. M.E./M.Tech., M.C.A. and M.Sc. (CSE, IT only) post-graduates, from 2023 and 2024 batch pass-outs can

System and Application Services Associate

Drive resolution of functional, technical and infrastructure issues; support projects by tracking and managing project management activities and create test designs, test processes, test cases and test data. M.C.M, M.Sc, M.A, M.Com, M.FA post-graduates can apply.

Data Analyst - IDFC Bank

 

IDFC Bank Career

Data Analyst - Edge Capabilities

Mumbai, Maharashtra, India (On-site)

JOB DESCRIPTION

Role/Job Title: Data Analyst 

Job Purpose:

The Data Analyst role will be, identifies business needs, builds analytical tools, develop test strategies and support Senior Analysts & Lead Analyst in delivering business outcome.

Roles & Responsibilities:

Identify and scope business requirements and priorities through rigorous information gathering and analysis as well as clarification of the solutions, initiatives and programmes to enable effective delivery. 

Design analytics techniques to meet current and future business needs.

 Robust understanding of data and fields required or analysis. 

Understanding of analytical framework and map it with data available.

 Develop a test strategy and systematic test procedures to verify and ensure that solution meets its design specifications.

 Develop, select and apply algorithms and advanced computational methods to enable systems to learn, improve, adapt and produce desired outcomes or tasks. 

Displays the ability to approach existing situations and problems in a new manner and creates innovative solutions.

Challenges the status quo to bring about continuous improvement in performance, drives changes that would have a positive impact on the organization.

Works to achieve goals and objectives and shows a strong drive to follow through and complete what was started.

Recognizes the complex interrelationships among business activities and understands the "big picture" of how decisions impact the overall business, outcomes and processes.

Has an innate orientation to be aware of how one contributes to the larger vision of the Bank.

Key Success Metrics:

Analytical tools 

Business cases and data analysed

Education Qualification:

Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)

Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

Experience:  0 -2 years

Assosciate Analyst. Freshers Job.

 

GlobalLogic

Associate Analyst

Location: India - Hyderabad

Designation: Analyst

Experience: 0-1 years

Function: Content Engineering

Skills: Other

Work Model: On-Site/Office

Description:

GlobalLogic is looking for proficient talent to work on the Mapping/ AI / ML / Data Annotation related content 

Requirements:

Any Graduate (must have Degree Provisional Certificate + Consolidated Marks Memo) 

Reading and handling the Content.

Good Communication skills both written and verbal.

Good Judgment and Decision Making Capability

Fast grasping power or a quick learner

Good in generating structured problem-solution reports

Good in verbal communication and composing emails

Job Responsibilities:

Timely deliver productivity and meet the SLA with the highest possible quality standard

Communicate and participate in project forums

Optimize existing processes, and provide ongoing feedback on tools and processes.

Interpret customer feedback, monitor satisfaction, and help drive programs to improve numbersCreative problem-solving and analysis skills

Attention to detail with the ability to complete a large volume of work quickly

Very comfortable with computer knowledge troubleshooting and using the Internet

Team player with an exceptional interpersonal and solution-oriented attitude

What We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Process Executive. Freshers - Data Skill. Infosys Recruitment.

Infosys Career

 Walk-in For Freshers - Data Skill at Bangalore- ECity on 23rd March

Infosys BPM · Bengaluru, Karnataka, India

About the job

Job description

We are hiring candidates for Data roles. Please walk-in for interview on 23rd March 2024 at Bangalore Location

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-176997

Interview details:

Interview Date: 23rd March 2024

Interview Time: 10.00 AM till 12 PM

Interview Venue:

E-City: Infosys BPM limited, Gate 10, Electronic City Main campus,

Phase1, Bangalore, Karnataka, 560100

Things to remember while entering the campus:

Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team

Would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated

Please wear masks, & follow Covid protocols.

Documents to Carry:

Carry a print out your updated resume;

Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).

All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Please find below Job Description for your reference:

Process Trainee

This role requires ability to perform Qualitative and Quantitative Research and good Analytical skills to interpret and make sense of data/ information in hand.

Understand client query and their requirements.

Perform Root Cause Analysis and Process Improvements

Key Responsibilities

Responsible for handling customer request meeting all the SLAs (TAT, productivity, and Quality).

Active participation in team building activities.

Adaptability in learning newer technologies and changing business needs. Collaborates with the teams to bring in process improvements or ideas.

All 5 days work from Office.

Ability to Understand process knowledge quickly and efficiently.

Skills Required

Good analytical and communication skills.

Basic knowledge in MS office.

Interview and working Location: Bangalore

Qualification : Non-Technical Graduates only (Bcom/BBA/BSc/BA)

Shifts: Night Shift

Passing Year: 2019 and Above

Experience: 0 to 1 year

Notice Period: Immediate Joiners

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance

Contact Centre Representative ,GSC's . HSBC Hiring.

HSBC Career 

Contact Centre Representative ,GSC's

Job ID : 0000JURD

Location : Hyderabad, India

Job type : Call Centre

Permanent - Full Time

Work style : Hybrid Working

Opening date : 13-Mar-2024

 Closing date: 27-Mar-2024

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

 We are currently seeking an experienced professional to join our team in the role of  : Contact Centre Representative

In this role, you will:

Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.

Delivers what is promised in line with customer expectations

Offers value added products and services based on customer needs analysis and ensures customer understanding of those products

Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications

Generating customer loyalty through strong knowledge of key products and services

Owns and resolves issues and understands how and when to escalate

Knowledge of and implementation of the Group compliance policy, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centers

Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centers

Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. 

Requirements

To be successful in this role, you should meet the following requirements:

Must have education standard to at least high school diploma and be of a legal working age

Must be proficient language(s) required by the process

Open to working flexible shifting schedules

Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development

Takes pride in delivering what is promised in line with the customer and service expectations

Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order

Ability to work in a high-volume, fast paced environment is required

Proficiency with personal computers and basic software packages and specialized applications

Excellent communication skills and is polite and friendly at all times

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 Customer Service Executive. Wipro Hiring.

Salary : Up To 32k

Exp: 0 - 5 years

Package: 2.25-4 Lacs P.A

Openings: 270

Good English Required

Location: Kolkata, Chandigarh,Chandigarh, Indore,Madhya Pradesh, Hyderabad,Telangana, Bangalore Rural,Karnataka, Gurugram,Haryana, Chennai,Tamil Nadu, Jaipur,Rajasthan, Mumbai (All Areas)

Job description

- Customer Support Associate (CSA).

- Have to resolute customers query over Call & Chat.

- Good computer navigational skills.

- 9 hour of the day, 8 hrs. work and 1 hour break

- 5 days working and any 2-week offs.

- Should be flexible in 24*7 shifts.

Required Candidate profile

- Fresher can apply.

- Graduate / Undergraduate.

- Should have good communication skills.

- Immediate Joiner

Don'ts--

--Issues with English Communication.

--NOT ELIGIBLE: - Regular students.

Role: Customer Service

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

My Anatomy Hiring Interns. Trainee - Enterprise Sales. Any Graduate/Post Graduate from B.Tech/MBA.

Latest Job for Freshers

 My Anatomy is hiring for Trainee -Enterprise Sales | Apply Now

any graduate jobs, internships, latest jobs, non technical jobs, work from home jobs / March 14, 2024

About MyAnatomy: 

MyAnatomy, is a Talent Platform company helping Individuals and Organizations discover and develop the Anatomy of Talent to align Talent with Opportunity. MyAnatomy strongly believes in a diverse & inclusive environment that promotes Equal Opportunity, develops talent, fosters Innovation and creativity. MyAnatomy has built a SAAS based AI driven Digital Talent Platform to promote equal opportunity by levelling the opportunity landscape helping clients attract & acquire diverse & quality talent with a strong Talent DNA. MyAnatomy’s Recruitment As A Service [RAAS] and Learning As A Service[LAAS] has helped over 300+ Corporate find the right talent, and over 5 Million+ candidates find the right opportunities, and over 3000+ Institutions spread across our country access and

get the right job opportunities.

Why Join Us? 

This internship isn't just about fetching coffee or filing paperwork. It's a chance for you to dive headfirst into the world  and business development, gaining practical experience that will set you apart in your career. Whether you're a final year student eager to put your skills to the test or a second-year candidate hungry for knowledge, this internship is your gateway to success.

What You'll Learn:

 As a Trainee Enterprise Sales at MyAnatomy, you'll be at the forefront of our sales efforts, learning from seasoned profes sionals every step of the way. From lead generation and customer outreach to market research and sales support, you'll gain invaluable insights that will shape your future career. Our comprehensive training program will equip you with the skills and knowledge needed to thrive in the competitive world of sales. Successful candidates will demonstrate a strong enthusiasm for sales coupled with excellent communication skills, paving the way for a rewarding and fulfilling internship experience.

Exciting Trainee Enterprise Sales Internship Opportunity at MyAnatomy

Are you ready to kickstart your career in sales while gaining valuable hands-on experience in a dynamic and innovative environment? Look no further! MyAnatomy is offering an exciting opportunity for ambitious and driven individuals to join our team as Trainee Enterprise sales.

Job Position : Trainee -Enterprise Sales

Degrees Eligible : Graduate/Post Graduate from B.Tech/MBA( 60% and above throughout academics )

Internship Duration : 6 months (Immediate joining)

Your Role & Responsibilities:

Assist our sales team in identifying potential clients and key decision-makers.

Conduct market research to uncover new business opportunities and stay ahead of industry trends.

Support the management and updating of our CRM systems to ensure smooth operations.

Collaborate with the team to prepare sales proposals, contracts, and reports.

Attend sales meetings, training sessions, and industry events to expand your network and knowledge base.

Generate leads and effectively manage the sales pipeline to drive conversions.

The Ideal Candidate: 

Is a strategic thinker with a knack for overcoming obstacles.

Demonstrates resilience and thrives in a target-driven environment.

Excellent verbal and written communication skills.

Shows discipline, enthusiasm for learning new things, and possesses a go-to-market mindset.

Perks & Benefits:

Competitive stipend of 20K per month, with additional incentives based on performance.

Salary Package after Internship (FTE) : 6 - 8 LPA

Opportunity for full-time employment based on performance evaluation at the end of the internship.

Mentorship and guidance from industry experts to help you reach your full potential.

A supportive and inclusive work culture where your ideas are valued and encouraged.

Join us on this exciting journey and unleash your full potential with MyAnatomy.

 Process Flow:

1. Online Assessment

2. HR Interview

3. Assignment

Customer Support Executive. Trigent Software Bengaluru/Mumbai.

 

Customer Support Executive

Trigent Software

Experience : 0 - 5 years  

Salary:  3 - 4.25 Lacs P.A

Bangalore/Bengaluru, Mumbai (All Areas)

Job description

Freshers Graduates can apply

Roles and Responsibilities:

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines

• Candidate expected interactions are within Candidate team and direct supervisor

• Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work

• Candidate will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders

• Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required

• Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.

Should be comfortable with Night Shift

Work From Office

Comfortable with 5 days of Working

Immediate or 15 days (Notice Period)

Perks and Benefits

Interested Candidate can share your updated CV through Mail:rachel_s@trigent.com

Call@8861649671

Role: Customer Retention - Voice / Blended

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Temporary/Contractual

Role Category: Voice / Blended

Education

UG: Any Graduate

A Special Mega Drive in the honor of Women Employment. Cognizant Recruitment

 

A Special Mega Drive in the honor of Women Employment

Experience :0 - 5 years







  Location: Hyderabad,Telangana

Time and Venue

16th March , 11.00 AM - 4.00 PM

Building no 12, Raheja mind space, Hi tech city, Hyderabad

Contact - Jyoti  ( 9704815180 )

Job description

Role & responsibilities

• Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets
• Analyse and process transactions accurately & on time.
• Document all transactions completed in a day.
• Make significant contribution towards collecting metrics on processes
• Maintain positive and cooperative working relationships with all.
• Collaborate with the team to achieve common goals.
• Communicate with internal and external customers to resolve issues, questions and concerns swiftly.

Job Profile.

1) Graduation is mandatory

2) Freshers and experience can apply

3) experience in international voice process is must.

4) Salary as per company norms,

5)location - Hyderabad

6) flexible to work in rotational shifts

7) notice period --Immediate

Role: Voice / Blended - Other

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskill