Customer Support Executive. Trigent Software Bengaluru/Mumbai.

 

Customer Support Executive

Trigent Software

Experience : 0 - 5 years  

Salary:  3 - 4.25 Lacs P.A

Bangalore/Bengaluru, Mumbai (All Areas)

Job description

Freshers Graduates can apply

Roles and Responsibilities:

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines

• Candidate expected interactions are within Candidate team and direct supervisor

• Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work

• Candidate will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders

• Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required

• Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.

Should be comfortable with Night Shift

Work From Office

Comfortable with 5 days of Working

Immediate or 15 days (Notice Period)

Perks and Benefits

Interested Candidate can share your updated CV through Mail:rachel_s@trigent.com

Call@8861649671

Role: Customer Retention - Voice / Blended

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Temporary/Contractual

Role Category: Voice / Blended

Education

UG: Any Graduate