Contact Centre Representative ,GSC's . HSBC Hiring.

HSBC Career 

Contact Centre Representative ,GSC's

Job ID : 0000JURD

Location : Hyderabad, India

Job type : Call Centre

Permanent - Full Time

Work style : Hybrid Working

Opening date : 13-Mar-2024

 Closing date: 27-Mar-2024

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

 We are currently seeking an experienced professional to join our team in the role of  : Contact Centre Representative

In this role, you will:

Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.

Delivers what is promised in line with customer expectations

Offers value added products and services based on customer needs analysis and ensures customer understanding of those products

Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications

Generating customer loyalty through strong knowledge of key products and services

Owns and resolves issues and understands how and when to escalate

Knowledge of and implementation of the Group compliance policy, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centers

Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centers

Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. 

Requirements

To be successful in this role, you should meet the following requirements:

Must have education standard to at least high school diploma and be of a legal working age

Must be proficient language(s) required by the process

Open to working flexible shifting schedules

Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development

Takes pride in delivering what is promised in line with the customer and service expectations

Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order

Ability to work in a high-volume, fast paced environment is required

Proficiency with personal computers and basic software packages and specialized applications

Excellent communication skills and is polite and friendly at all times

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 Customer Service Executive. Wipro Hiring.

Salary : Up To 32k

Exp: 0 - 5 years

Package: 2.25-4 Lacs P.A

Openings: 270

Good English Required

Location: Kolkata, Chandigarh,Chandigarh, Indore,Madhya Pradesh, Hyderabad,Telangana, Bangalore Rural,Karnataka, Gurugram,Haryana, Chennai,Tamil Nadu, Jaipur,Rajasthan, Mumbai (All Areas)

Job description

- Customer Support Associate (CSA).

- Have to resolute customers query over Call & Chat.

- Good computer navigational skills.

- 9 hour of the day, 8 hrs. work and 1 hour break

- 5 days working and any 2-week offs.

- Should be flexible in 24*7 shifts.

Required Candidate profile

- Fresher can apply.

- Graduate / Undergraduate.

- Should have good communication skills.

- Immediate Joiner

Don'ts--

--Issues with English Communication.

--NOT ELIGIBLE: - Regular students.

Role: Customer Service

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

Customer Service Representative. Work From Home.

 Latest Job

Customer Service Representative

Nexus pro services

Jaipur, Rajasthan  • Remote

₹25,000 - ₹30,000 a month

Benefits: 

• Health insurance
• Provident Fund
• Work from home

Full job description

Profile – Customer Support Executive (only Females)

Exp – in e-commerce 6 months exp is mandatory

Location – Work From Home - Jaipur

visit to office once a week.

Key Responsibilities:

1. Respond promptly to customer inquiries via email, and other online platforms, always maintaining a professional and courteous demeanour.

2. Provide accurate information about our gemstone jewelry products, pricing, and availability through online channels.

3. Assist customers with online order placement, tracking, cancellations, and returns, ensuring a seamless shopping experience.

4. Resolve customer complaints and issues efficiently, utilizing online resources and communication tools to achieve satisfactory resolutions.

5. Maintain a comprehensive understanding of our gemstone jewellery collection to effectively address customer queries and provide personalized recommendations.

6. Collaborate with remote team members to enhance overall customer experience and identify opportunities for process improvement.

7. Keep detailed records of customer interactions and transactions using our online CRM system, ensuring accuracy and efficiency in documentation.

8. Uphold Juwelo's brand standards and customer service policies while delivering exceptional support in an international work environment.

Time – 2 PM to 10:30 PM

Qualifications and Education

· Fluency in English (both verbal and written) is essential.

· Previous experience in online customer service or a related field preferred, preferably in the retail or jewellery industry.

· High school diploma or equivalent preferred.

· Excellent written communication skills with a focus on online communication etiquette and professionalism.

· Strong problem-solving abilities and a customer-centric mindset, with a passion for delivering exceptional service experiences.

· Ability to work independently and effectively manage time in a remote setting, with a reliable internet connection.

· Proficiency in using online customer service tools and software, including CRM systems and chat platforms.

Benefits:

· Competitive compensation package

· Health insurance

· Training and professional development opportunities

· Collaborative work environment

In addition you can expect a pleasant working atmosphere and flat hierarchies with short decision-making paths in a dynamic working environment. You will also quickly take on additional responsibility in the field of eCommerce a diverse team with interesting and varied tasks.

Time : 2 PM- 11PM (As per UK hours)

Work From Home. (need to visit office once in a week)

Job Types: Full-time, Permanent

Salary: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Health insurance

Provident Fund

Supplemental pay types:

Performance bonus

Yearly bonus

Education: Bachelor's (Preferred)

Experience: customer support - E-Commerce: 1 year (Preferred)

gemstone Jewellery: 1 year (Preferred)

Language: English (Preferred) Fluent English (Preferred)

Work Location: In person

Data Entry Operator (18 - 40yrs) job at Ambrella Nexus Private Limited

 Data Entry Operator (18 - 40 yrs)

Ambrella Nexus Private Limited

Remote : Work from home

₹15,000 - ₹25,000

Location : India

Number of Openings: 100 

Posted on: 17/03/2024 

Last date to apply: 30/04/2024

Job Title : Data Entry Operator

Organisation Type : Private

Sector : IT and Communication

Functional Area : Administration/Back Office Activities

Functional Role : Data Entry Operator

Job Description:

We are hiring data entry operators. It is a work from home. Applicants having basic knowledge of computer and having personal device at home can apply to this job. Freshers can also apply to this job. We have full time as well as part time option. Training and trial available.

Required Qualifications :

Minimum Qualification Required: 12th Pass

Additional Information :

Job Location : All India

Key Skills : DCA

Nature of job : Work From Home

Salary (₹) : 15000 - 25000

Salary/Wage Type : Monthly

Available to Join in (in Days) : 3

Gender Preferences : Any Category

GEN,OBC,OTH,SC,ST, Ex-Servicemen preferred

Number of Openings : 100

"Age/Date of Birth" Preference : 

Age Preferences (in Years) 

Age between 18 - 40 years as on 17/03/2024

Date of Birth Preference : Born on or between 17/03/1984 and 17/03/2006

Contact Details : 

Person Name : Avinash Singh

Email : ambrelanexus@gmail.com

Associate – CRM job at Myntra. Bangaluru

 Latest jobs

Associate - CRM Job at Myntra

Bangalore

About Team

The team shapes demand on the platform through pricing and promotional levers taking the platform PnL into account. The team works on pricing & promotional offers on a daily basis and ensuring topline and bottom line targets are met.There is also essential coordination with internal &; other stakeholders for daily pricing operations along with analyzing platform level metrics to isolate problems/strength areas to solve/leverage for better ROI.

Roles & Responsibilities

Monitor key metrics such as revenue per unit, gross margin, provisioning liquidation, conversion, average order value, customer acquisition, top performing styles, etc

·Work with the analytics team to measure the effectiveness of marketing campaigns to evaluate and improve future performance;

· Liaison with finance team to ensure accuracy of P&L reporting for the portfolio

· Reconciliation of discounts with brand associates for funding of sale day properties

· Monitor discounting/pricing for key brands on other portals to ensure parity; pre-empt customer switching

· Analyze trends in terms of inventory, revenue, stock cover, impact of marketing initiatives

· Influence various teams/stakeholders within the organization to meet goals & project timelines

· Setup the reporting processes for operational streamlining

· Sales Forecasting & Trend Analysis

· Develop innovate strong analysis and trends which would shape new dimensions of pricing 

 Skillset - SQL, Phython, Power BI ,Tableau 

Ads Quality Rater Job at Welocalize. Remote job.

Latest Jobs 

Job at Welocalize.  Remote job.

Ads Quality Rater - Telugu (India)

IndiaAI Services – Data Validation /Freelance-Remote /Remote

OVERVIEW

Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test!

Welocalize is looking for fluent Telugu speakers to help support our project as an Ads Quality Rater. In this opportunity, you will use a unique, web-based tool to evaluate search engine advertisements based on project guidelines. In this opportunity, you will receive professional development: work on exciting projects that will empower you to keep learning and growing, and be able to work with a multicultural, international team with a great variety of documents and content types.

Project Details

Job Title: Ads Quality Rater

Location: Remote (Must be based in India)

Hours: Minimum 5 hours per week, up to 20 hours per week; set your own schedule (Expect occasional peaks and dips in work)

Start date: ASAP

Employment Type: Freelance/Independent Contract

Requirements

Fluency in Telugu

Fluency in English

Strong understanding of popular culture in India

18+ years old

Web-savvy and able to work in a fast-paced environment

Excellent online research skills

Reliable computer system and internet connection

Reliable anti-virus software (as you will be surfing the web as part of the work)

Ability to follow instructions in English and comply with the project conventions and rules

Must sign a Non-Disclosure Agreement to protect confidentiality.

Apprentice Software Engineer. Remote Job for Freshers.

thinkbridge 

thinkschool 2.0 -
Apprentice Software Engineer

Remote Job | Posted on 03/06/2024

thinkbridge | Full time

Job Description

This is a remote position.

Job Information

Industry : IT Services

Work Experience : Fresher

About thinkbridge

thinkbridge is how growth-stage companies can finally turn into tech disruptors. They get a new way there – with world-class technology strategy, development, maintenance, and data science all in one place. But solving technology problems like these involves a lot more than code. That’s why we encourage think’ers to spend 80% of their time thinking through solutions and 20% coding them. With an average client tenure of 4+ years, you won’t be hopping from project to project here – unless you want to. So, you really can get to know your clients and understand their challenges on a deeper level. At thinkbridge, you can expand your knowledge during work hours specifically reserved for learning. Or even transition to a completely different role in the organization. It’s all about challenging yourself while you challenge small thinking.

thinkbridge is a place where you can:

Think bigger – because you have the time, opportunity, and support it takes to dig deeper and tackle larger issues.

Move faster – because you’ll be working with experienced, helpful teams who can guide you through challenges, quickly resolve issues, and show you new ways to get things done.

Go further – because you have the opportunity to grow professionally, add new skills, and take on new responsibilities in an organization that takes a long-term view of every relationship.

thinkbridge.. there’s a new way there. 

What to expect from the program: 

Solve business problems by learning to see programming as a tool. 

Develop keen observance on the technical and functional landscape. 

Build strong software fundamentals to solve the real-world scenarios. 

Evolve from a 'student' to a 'professional' with a win-win attitude. 

Ingrain quality and excellence as an attitude to succeed and sustain in a global landscape. 

Learn thinker’s traits like accountability, effective communication, creative problem-solving, and more. 

Be production ready as per thinkbridge standards. 

If your beliefs resonate with these, you are looking at the right place!

Accountability –Finish what you started

Communication–Context-aware, pro-active, and clean communication

Outcome –High throughput

Quality –High-Quality work and consistency

Ownership –Go Beyond

Requirements:

Criteria for applying: 

Bachelor's degree in engineering, Technology or any equivalent degree. 

Fundamental knowledge of Programming, Databases, Operating systems, and Data structures. 

Knowledge of Flowcharts, Pseudocode codes, basic algorithms, and SQL. 

Adaptive learner who is ready to learn and adapt to technologies.

Analytical thinking with effective communication and behavioral skills.

Should be able to explain the final year project or any previously done projects. 

The Ideal Candidate:  

Experience working on a project that is live

Should have previous experience with web technologies. (.NET and Angular preferred)

Should have knowledge of source control and code management 

Selection process: 

Online Technical test.

Technical Assignment.

Interview.

On selection, an offer of 4.8 LPA as an apprentice software engineer

Probation: 

As part of the probation, the candidate would get a chance to become part of our thinkbridge initiative thinkschool. 

The program would involve thorough evaluations to continuously test the conceptual and behavioral proficiencies of the apprentice. 

Upon successful completion of all the above parameters, the apprentice will become an Associate Software Engineer with a CTC of 6 LPA.

Benefits:

Remote First after completion of program

Flexible work hours after completion of program

No loss of pay for pre-approved leaves

Family Insurance

Quarterly in-person Collaboration Week -WWW

My Anatomy Hiring Interns. Trainee - Enterprise Sales. Any Graduate/Post Graduate from B.Tech/MBA.

Latest Job for Freshers

 My Anatomy is hiring for Trainee -Enterprise Sales | Apply Now

any graduate jobs, internships, latest jobs, non technical jobs, work from home jobs / March 14, 2024

About MyAnatomy: 

MyAnatomy, is a Talent Platform company helping Individuals and Organizations discover and develop the Anatomy of Talent to align Talent with Opportunity. MyAnatomy strongly believes in a diverse & inclusive environment that promotes Equal Opportunity, develops talent, fosters Innovation and creativity. MyAnatomy has built a SAAS based AI driven Digital Talent Platform to promote equal opportunity by levelling the opportunity landscape helping clients attract & acquire diverse & quality talent with a strong Talent DNA. MyAnatomy’s Recruitment As A Service [RAAS] and Learning As A Service[LAAS] has helped over 300+ Corporate find the right talent, and over 5 Million+ candidates find the right opportunities, and over 3000+ Institutions spread across our country access and

get the right job opportunities.

Why Join Us? 

This internship isn't just about fetching coffee or filing paperwork. It's a chance for you to dive headfirst into the world  and business development, gaining practical experience that will set you apart in your career. Whether you're a final year student eager to put your skills to the test or a second-year candidate hungry for knowledge, this internship is your gateway to success.

What You'll Learn:

 As a Trainee Enterprise Sales at MyAnatomy, you'll be at the forefront of our sales efforts, learning from seasoned profes sionals every step of the way. From lead generation and customer outreach to market research and sales support, you'll gain invaluable insights that will shape your future career. Our comprehensive training program will equip you with the skills and knowledge needed to thrive in the competitive world of sales. Successful candidates will demonstrate a strong enthusiasm for sales coupled with excellent communication skills, paving the way for a rewarding and fulfilling internship experience.

Exciting Trainee Enterprise Sales Internship Opportunity at MyAnatomy

Are you ready to kickstart your career in sales while gaining valuable hands-on experience in a dynamic and innovative environment? Look no further! MyAnatomy is offering an exciting opportunity for ambitious and driven individuals to join our team as Trainee Enterprise sales.

Job Position : Trainee -Enterprise Sales

Degrees Eligible : Graduate/Post Graduate from B.Tech/MBA( 60% and above throughout academics )

Internship Duration : 6 months (Immediate joining)

Your Role & Responsibilities:

Assist our sales team in identifying potential clients and key decision-makers.

Conduct market research to uncover new business opportunities and stay ahead of industry trends.

Support the management and updating of our CRM systems to ensure smooth operations.

Collaborate with the team to prepare sales proposals, contracts, and reports.

Attend sales meetings, training sessions, and industry events to expand your network and knowledge base.

Generate leads and effectively manage the sales pipeline to drive conversions.

The Ideal Candidate: 

Is a strategic thinker with a knack for overcoming obstacles.

Demonstrates resilience and thrives in a target-driven environment.

Excellent verbal and written communication skills.

Shows discipline, enthusiasm for learning new things, and possesses a go-to-market mindset.

Perks & Benefits:

Competitive stipend of 20K per month, with additional incentives based on performance.

Salary Package after Internship (FTE) : 6 - 8 LPA

Opportunity for full-time employment based on performance evaluation at the end of the internship.

Mentorship and guidance from industry experts to help you reach your full potential.

A supportive and inclusive work culture where your ideas are valued and encouraged.

Join us on this exciting journey and unleash your full potential with MyAnatomy.

 Process Flow:

1. Online Assessment

2. HR Interview

3. Assignment

Customer Support Executive. Trigent Software Bengaluru/Mumbai.

 

Customer Support Executive

Trigent Software

Experience : 0 - 5 years  

Salary:  3 - 4.25 Lacs P.A

Bangalore/Bengaluru, Mumbai (All Areas)

Job description

Freshers Graduates can apply

Roles and Responsibilities:

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines

• Candidate expected interactions are within Candidate team and direct supervisor

• Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work

• Candidate will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders

• Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required

• Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.

Should be comfortable with Night Shift

Work From Office

Comfortable with 5 days of Working

Immediate or 15 days (Notice Period)

Perks and Benefits

Interested Candidate can share your updated CV through Mail:rachel_s@trigent.com

Call@8861649671

Role: Customer Retention - Voice / Blended

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Temporary/Contractual

Role Category: Voice / Blended

Education

UG: Any Graduate

Home Tutor job in BYJU's. Part time home tutor Job.

 BYJU's Career

Part Time Home Tutor job

We are looking for Tutors to revolutionize Home Tuitions in India
Join us to be part of a learning revolution in the field of Home Tution. BYJU’S is hiring talented and enthusiasts’ tutors who can teach students at their home to bring out the best outcomes. If you’re passionate about teaching come join us to help students fall in the love with learning.

Job Role: Part Time Tutor(Grade 1 to 10)
Location: Home tuition at Student’s Residence in your preferred area
Working days & Shift: Your preffered days and time slots

Department: Academics

• Advantages of working with Byju’s Home Tuition
• You can follow your passion
• Let’s Learn Unlearn and Relearn together

Roles and Responsibilities: 

• Teach students’ as per curriculum and schedule with personalised attention
• Discuss homework, resolve doubts and prepare customized assessments
• One-on-One Concept Learning
• Detailed Study Plan for future

Qualifications: 

• Graduate/ Post Graduate in any stream

Experience & Skills:

• Good communication & explanation skills
• A patient and resilient personality
• Dedication to students and education

Who can Apply:

• Anyone interested in teaching (Housewives, Working Professionals, School Teacher, etc.)
• Those who are Pursuing UG/PG can also apply.
• Should own a two/four wheeler with a valid driving license